FAQs
Q: How far can the ResQ Disc™ go?
A: The ResQ Disc™ can fly an average of 75 feet. With practice it can be thrown just as far into wind, and even up to 140 feet if two ResQ Disc™s are attached to one another!
Q: How many lives have been saved using ResQ Disc™?
A: We can only report on the rescues we’ve been told about, which is currently over 570, although we estimate over 3000 lives have been saved with our product. See rescue news.
Q: Will the disc fly in high wind/stormy conditions?
A: The ResQ Disc™ is designed to fly straight and accurate in high wind conditions allowing you to throw it into the wind and still reach the target. The US Coast Guard tested the ResQ Disc™ on a 32-foot rescue boat and could throw the ResQ Disc™ 80 feet into a 20-knot wind. From the time they picked up the ResQ Disc™ from the deck until the time it hit the water averaged 20 seconds. Click here for an instructional video on throwing the ResQ Disc™.
Q: I have some teenage children who are starting to drive. We live in a rainy climate and get lots of flash floods, would they be able to use the disc?
A: The ResQ Disc™ is so easy to use and so accurate that anyone can throw it. And we recommend with younger users to practice the ResQ Disc™ a few times in a large open area to get a feel for the flight. Dr. Sytko’s 5-year-old cousin could throw the disc 30 feet after just 30 minutes of practice. Also, his former/original marketing director was wheelchair bound and could throw 40 feet from her wheelchair. In another rescue, a man with pins in his shoulder after surgery couldn’t swim out to rescue a father and his 2 daughters caught in a rip current near a sandbar where his boat was docked. He was able to use the ResQ Disc to pull all of them to safety. Full Story Here.
We have detailed instructions and an instructional video available by clicking here.
Q: What is your return policy?
A: We encourage you to take advantage of our 30-day, money-back guarantee. Purchase and practice with a single disc. If you don’t like the ResQ Disc™, simply send it back within 30 days for a full refund. And remember, if you used a ResQ Disc™ in a real rescue, you can receive one for free.
Q: Do you provide bulk pricing?
A: Buying large quantities of the ResQ Disc™ is the most cost effective way to purchase. Buy for your family, friends and neighbors. Buy for your branch, department, or county. Click here and then click on the Disc or Disc with Bag to see most current quantity discounts/price breaks.
We also have special fundraising programs for schools, non-profit organizations and all-volunteer agencies. Go to Fundraising Page.
Q: Do you have wholesale for dealers or distributors available?
A: Yes. If you are interested in buying wholesale for your retail shop, or becoming a dealer or distributor, please contact company president, Thomas Sytko, for more information.
Q: How much is shipping?
A: Shipping is flat rate $9 for the first unit, $5 for each additional unit in the same order. Orders of 12+ units will get free shipping.
Q: I have a question not listed here. How should I ask?
A: First, we’d love to hear your question as we want to continuously update these to help others who may have the same question. Please use our online contact form to ask your question or email us.
